Standard Bank + WorkFusion: Digitizing Africa’s Largest Bank

In this 4-minute case study video, you’ll learn how Standard Bank South Africa used WorkFusion’s robotic process automation (RPA) capability to reduce customer onboarding time from 20 days to 5 minutes.

The video, filmed on location in Johannesburg and in New York City, features Standard Bank operations and IT leaders explaining the key capabilities a global financial institution needs to deliver and scale enterprise-wide automation:

• RPA
• Optical character recognition (OCR)
• Machine learning exceptions handling
• Native cognitive automation
• Process-centric software subscription model (vs. per bot licensing)

You’ll hear Head of Business Performance Improvement Ian Weir, Head of RPA John Gaydon, and RPA Architect Niek Claassen speak candidly about common banking operations challenges, how the African continent’s largest bank is leveraging WorkFusion to solve them, and why Standard Bank chose WorkFusion’s software over every other RPA product on the market.

Watch video here.